To protect your privacy, we have adopted the following principles:-
Business Energy Switch may collect personally identifiable information if we grant you a password and user id to enable you, as a client, to access particular, sensitive areas of our web site. The information we collect about you will include your name, e-mail address, date of birth, and occupation, amongst others.
You are responsible for maintaining the confidentiality of the password or account and are fully responsible for all activities that occur under your password. Business Energy Switch cannot and will not be held responsible for any loss or damage arising from use of your password.
We retain data about you in order to:
• be able to inform you about other of our services or other relevant products, promotions and services
• update and maintain our customer records
• customise the content of our website and assist us in improving our services to you.
Sharing your Data
Business Energy Switch will not sell or rent your personally identifiable information to anyone.
There may be occasions on which we pass on your details to third parties but this will only happen where we utilise the services of a third party on your behalf (such as an Internet Service Provider) or utility company and it is necessary for that third party to know your details.
Your data will be stored electronically on computer systems at Business Energy Switch and your account information will be appropriately protected for your privacy and security.
We may record or monitor any telephone calls between us or any e-mails that you send to us for security purposes.
The Data Protection Act defines the legal responsibilities of data users such as ourselves. The Act governs the collection, storage, use and transfer of personal data, for example, name, address, email, etc.
Business Energy Switch will seek to comply with both the spirit and the letter of the Data Protection Act.
Business Energy Switch will do its best to maintain the accuracy of the personal information you supply to us. You have the right to access and correct your personal information at any time.